Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, please click on the 'Suggestions Form' link, complete the form to send them to us.

Please note : only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

a woman sitting at a table using a laptop computer

Suggestions Form

Innovation in Priamry Care (IPC) the service provider of the GP Hub clinics aims to provide great service, however sometimes things can go wrong  resulting in a patient feeling that they have a genuine cause for complaint. If wish to complain to IPC following a GP Hub appointment then please click on the link to their website where you can read and follow their complaint procedure.

IPC ( GP Hub) Complaints Procedure

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IPC GP Hub Complaints procudure