To order a repeat prescription
Take or send your printed repeat list to the surgery ticking the items you require. Alternatively you can register for on-line access to order via our website.
If you live more than a mile from Petworth surgery you can collect your medication directly from the surgery at the Dispensary. If you live inside this radius, your prescription (non-dispensing) will be sent directly to Lloyds Pharmacy( or to your nominated pharmacy) where you can collect your medication, or you can collect your prescription in person to be taken elsewhere (in this case you would collect your prescription at Reception).
Please note that all requests take 3 working days to process. Online requests are picked up until 1pm each day. Any request made after this time will be actioned the following working day. Don’t forget to take into account statutory bank holidays and weekends when the surgery is closed.
If you have a query regarding your prescription
If you normally collect your medication from us and you have a query, please ring the surgery, select the option for the dispensary and leave a message on the voicemail. The dispensary staff listen to their messages twice a day and will call you back that day. Please make sure that you do leave a message so that we can help you with your query and avoid a delay with your medication request.
If you normally pick up your medication from the chemist, please speak to a receptionist who will be able to help you if you have a query on your prescription request.